Precautions for International Shipping
▶︎Shipping Issues
International shipping is prone to delays and issues. Please check the tracking number provided in your shipping confirmation email at least once every three days. If your package has entered your country and the tracking status has not updated for more than three days, please contact your local postal service immediately.
Depending on your country, some packages may be delivered without action on your part, while others may require you to request delivery manually.
▶︎Shipping Schedule
We ship Monday to Friday. The post office doesn’t accept international parcels on weekends, so we don’t ship on Saturdays or Sundays. Orders placed late Friday may ship on Monday.
▶︎Customs Duties
Customs duties are the buyer’s responsibility. Small personal orders are often duty-free, but rules vary by country. Please check your local customs before ordering.
▶︎Returned Packages
If a package is returned, we’ll cancel the order and refund only the product cost—shipping fees are non-refundable.